Last Updated: 17/12/2024

Welcome to www.srikandavilas.com!

These Terms and Conditions govern your use of our e-commerce platform located at www.srikandavilas.com, where we sell high-quality Pooja products and accessories.
By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not access or use the website.

1. Definitions

• SRI KANDA VILAS VIBUTHI STORE , having its registered office at 34-Adivaram,Sannathi street,Palani “Website” refers to www.srikandavilas.com.
• Pooja items and related products listed for sale on the website.
•  “Customer,” or “You” refers to any individual or entity accessing or using the website.

2. Eligibility to Use

• You must be at least 18 years old to make purchases on our website.
• If you are using the website on behalf of an entity, you represent that you have the authority to bind that entity.

3. Orders and Payments

• Order Acceptance: Orders placed by you are subject to confirmation by the company.
• Pricing: Prices for products are listed in Indian Rupees (INR) and include applicable taxes unless otherwise specified.
• Payment Methods: We accept payments via Credit Cards, Debit Cards, Net Banking, UPI, and other available gateways.

Order Cancellation:

• Customers can cancel an order within [24 hours/days] of placing it.
• The company reserves the right to cancel any order due to unforeseen circumstances or technical errors. Refunds (if applicable) will be processed within 3 days.

4. Shipping and Delivery

• We ship products across India through trusted logistics partners.
• Delivery Timelines: Estimated delivery times are e.g., 3-7 working days, depending on your location.
• Shipping Charges: Shipping fees will be displayed at checkout.
• Delivery Delays: Delays due to natural disasters, strikes, or courier service disruptions are beyond our control.

5. Returns and Refund Policy

• Eligibility for Returns: Products can be returned within 2 days of delivery if:-         
   -They are defective, damaged, or incorrect.
  -They are unused and in their original packaging.
  – Refund Process: Refunds will be processed within 7-14 business days after verification.
• Non-Returnable Items: Items such as Prasad, Puja kits, or consumables cannot be returned unless defective.

6. Product Descriptions

We strive to provide accurate descriptions and images of all products. However, slight variations in color, size, or packaging may occur.

7. User Conduct

• You agree not to:
  Use the website for any unlawful purposes.
• Violate any applicable laws or third-party rights.
• Attempt to compromise the website’s security or interfere with its operations.

8. Intellectual Property

All content, including images, text, logos, and designs, is the property of SRI KANDA VILAS VIBUTHI STORE or its licensors. You may not reproduce, distribute, or modify any content without our written consent.

9. Limitation of Liability

The company shall not be liable for:

• Any direct, indirect, or incidental damages resulting from the use of our products or website.
• Delays or failures caused by circumstances beyond our reasonable control.

10. Privacy Policy

Your personal data will be processed in accordance with our Privacy Policy, which outlines how we collect, use, and protect your information.

11. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in PALANI . 

12. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be updated on this page, and your continued use of the website constitutes acceptance of the changes.

13. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@srikandavilas.com
Phone: +91 98423 42155, 04545 242796
Address: 34-Adivaram,Sannathi street,Palani-624601